TaskHub Brand Campaign Terms and Conditions

1. INTRODUCTION

These Brand Campaign Terms and Conditions ("Agreement") govern the relationship between TaskHub ("the Platform", "TaskHub", "we", "us" or "our") and any business, company, organisation, brand, agency or individual ("the Brand", "Client", "you" or "your") engaging TaskHub to organise, facilitate, promote or execute a brand campaign.

TaskHub is a digital platform that connects individuals and businesses with skilled taskers who can carry out everyday services, promotional assignments and other approved tasks.

Through its brand campaign services, TaskHub provides brands with access to a network of individuals who may participate in promotional activities, marketing assignments, product awareness campaigns, brand activations, field engagements and other approved campaign-related activities.

By registering for, submitting, funding or activating a campaign on TaskHub, the Brand acknowledges that it has read, understood and agreed to comply with these Terms and Conditions.

Acceptance of this Agreement is mandatory before any brand campaign can be activated on TaskHub.

2. DEFINITIONS

For the purpose of this Agreement:

1. TaskHub: The digital platform and its authorised representatives responsible for facilitating brand campaigns.
2. Brand: Any business, company, organisation, agency or individual engaging TaskHub for promotional or marketing activities.
3. Campaign: A promotional, advertising, marketing, awareness or engagement activity organised through TaskHub.
4. Tasker: An individual registered on TaskHub who accepts and executes an approved campaign assignment.
5. Campaign Brief: The document or information supplied by the Brand outlining campaign objectives, requirements, deliverables, instructions and expectations.
6. Campaign Budget: The total amount allocated to execute the campaign, including applicable platform charges and other agreed expenses.
7. Deliverables: The agreed outputs, activities, submissions, content or evidence required from participating taskers.
8. Campaign Manager: The individual or team designated by TaskHub to coordinate and supervise the campaign.
9. Campaign Completion: The point at which the agreed campaign activities have been executed, reviewed and marked as completed in accordance with the approved campaign brief.

3. CAMPAIGN REGISTRATION AND APPROVAL

3.1. Every Brand must provide accurate and complete information before requesting campaign activation.

3.2. TaskHub reserves the right to request the following information:

• Registered business or brand name.
• Business registration details, where applicable.
• Contact person's full name and designation.
• Official email address and telephone number.
• Description of the brand's products or services.
• Campaign objectives and intended audience.
• Campaign budget and proposed duration.
• Promotional materials, content and other relevant resources.

3.3. TaskHub reserves the right to review, approve, reject, suspend or request modifications to any proposed campaign.

3.4. Submission of a campaign request does not automatically guarantee approval or activation.

3.5. No campaign shall commence until the campaign brief, deliverables, budget, timeline and other relevant requirements have been agreed upon and approved by TaskHub.

3.6. TaskHub may request additional documentation or clarification where necessary to establish the legitimacy of the Brand or the nature of its campaign.

4. CAMPAIGN BRIEF AND DELIVERABLES

4.1. Every Brand must provide a clear campaign brief before campaign activation.

4.2. The campaign brief must contain:

• Campaign title and description.
• Campaign objectives.
• Target audience.
• Geographical coverage or location.
• Number of taskers required.
• Specific tasks and responsibilities.
• Expected deliverables.
• Campaign duration and deadlines.
• Approved promotional materials.
• Compensation structure, where applicable.
• Reporting and performance expectations.

4.3. The Brand is responsible for ensuring that all campaign instructions are clear, achievable, lawful and consistent with the agreed campaign objectives.

4.4. TaskHub shall coordinate the execution of the campaign based on the approved campaign brief.

4.5. Any additional requirements introduced after campaign approval must be communicated to TaskHub and may require a revised budget, timeline or separate agreement.

4.6. TaskHub shall not be obligated to execute additional tasks or deliverables that were not included in the approved campaign scope without prior agreement.

5. BRAND RESPONSIBILITIES AND OBLIGATIONS

The Brand agrees to:

5.1. Provide accurate, authentic and verifiable information about its business, products, services and campaign objectives.

5.2. Ensure that all products, services, offers and promotional claims communicated through the campaign are genuine, lawful and not misleading.

5.3. Provide all necessary campaign materials, including logos, brand guidelines, images, videos, promotional messages, links and other relevant resources.

5.4. Ensure that all materials supplied to TaskHub are legally authorised for promotional use.

5.5. Respond promptly to campaign-related requests, approvals and clarifications.

5.6. Make all agreed campaign payments within the stipulated payment period.

5.7. Avoid directly assigning additional responsibilities to taskers outside the approved campaign scope without TaskHub's knowledge and approval.

5.8. Treat all taskers, TaskHub representatives and campaign participants professionally and respectfully.

5.9. Avoid any action that may compromise the safety, privacy, reputation or welfare of campaign participants.

5.10. Refrain from requesting taskers to engage in fraudulent, deceptive, unlawful or unethical promotional activities.

5.11. Ensure that its representatives comply with this Agreement throughout the campaign period.

6. CAMPAIGN PAYMENTS AND FINANCIAL OBLIGATIONS

6.1. The Brand agrees to pay the campaign budget and all applicable charges as agreed with TaskHub before campaign activation.

6.2. Campaign costs may include:

• Tasker compensation.
• TaskHub platform or campaign management fees.
• Logistics and operational expenses.
• Promotional and production expenses.
• Other approved campaign-related costs.

6.3. All campaign charges must be communicated and agreed upon before payment.

6.4. TaskHub reserves the right to require full payment or an agreed advance payment before campaign commencement.

6.5. Where a payment schedule has been agreed upon, the Brand must comply with the specified payment deadlines.

6.6. TaskHub shall not be obligated to commence or continue campaign activities where required payments remain outstanding.

6.7. Any additional expenses arising outside the approved campaign budget must receive the Brand's prior approval before being incurred.

6.8. Where a Brand delays payment, TaskHub reserves the right to suspend campaign activities until the outstanding amount is settled.

6.9. Payments shall be made through payment channels officially designated or approved by TaskHub.

6.10. The Brand must not make payments to individual taskers or unauthorised representatives outside the agreed payment arrangement without written approval from TaskHub.

7. CAMPAIGN EXECUTION AND TASKER MANAGEMENT

7.1. TaskHub shall coordinate the recruitment, assignment and management of participating taskers based on campaign requirements.

7.2. TaskHub will make reasonable efforts to match suitable taskers with campaign assignments.

7.3. Taskers are expected to perform their assigned responsibilities in accordance with the approved campaign instructions.

7.4. TaskHub may monitor campaign progress, request evidence of completed activities and review submitted deliverables.

7.5. TaskHub reserves the right to replace, remove or reassign a tasker who fails to meet campaign requirements, engages in misconduct or becomes unavailable.

7.6. The Brand must communicate campaign-related concerns through the designated TaskHub campaign manager.

7.7. The Brand must not harass, threaten, discriminate against or exploit participating taskers.

7.8. Taskers participating in a campaign remain subject to applicable TaskHub platform policies and campaign-specific instructions.

7.9. TaskHub does not guarantee that every tasker assigned to a campaign will achieve a particular commercial outcome or individual performance result.

8. CONTENT, ADVERTISING AND PROMOTIONAL MATERIALS

8.1. The Brand is solely responsible for the accuracy, legality and authenticity of all promotional content, claims, advertisements and materials it supplies.

8.2. All promotional content must comply with applicable advertising, consumer protection, intellectual property and other relevant laws and regulations.

8.3. TaskHub reserves the right to review campaign materials and reject any content considered misleading, inappropriate, unlawful, discriminatory, harmful or inconsistent with its platform policies.

8.4. The Brand must not use TaskHub to distribute:

• False or misleading advertisements.
• Fraudulent investment or financial opportunities.
• Unauthorised financial promotions.
• Counterfeit product advertisements.
• Content promoting illegal activities.
• Discriminatory, hateful or abusive content.
• Unlawful gambling or prohibited products.
• Content infringing third-party intellectual property rights.

8.5. Where campaign content requires modification, the Brand must provide revised materials before the campaign proceeds.

8.6. TaskHub reserves the right to suspend the publication or distribution of promotional content where a legitimate compliance, safety or reputational concern arises.

9. CAMPAIGN TIMELINES AND DEADLINES

9.1. Every campaign shall operate within the approved commencement date, completion date and agreed milestones.

9.2. TaskHub shall make reasonable efforts to coordinate campaign activities within the agreed timeline.

9.3. The Brand is responsible for providing campaign materials, approvals and necessary information within the agreed timeframe.

9.4. Delays caused by the Brand's failure to provide information, approvals, payments or required resources may result in an extension of the campaign timeline.

9.5. Any requested extension must be communicated and approved by TaskHub.

9.6. Where circumstances beyond TaskHub's reasonable control affect campaign execution, TaskHub shall notify the Brand and communicate the appropriate next steps.

10. CAMPAIGN MODIFICATIONS AND CHANGES

10.1. The Brand may request modifications to a campaign before execution.

10.2. All material changes must be communicated to TaskHub in writing.

10.3. Changes involving campaign scope, number of taskers, deliverables, geographical coverage, budget or duration shall require TaskHub's approval.

10.4. Where modifications result in additional operational costs, the Brand shall be responsible for the additional approved charges.

10.5. TaskHub shall not be responsible for delays or performance issues resulting from changes requested by the Brand.

10.6. TaskHub reserves the right to reject changes that are operationally impractical, unlawful or inconsistent with its platform policies.

11. CAMPAIGN CANCELLATION AND REFUND POLICY

11.1. A Brand wishing to cancel a campaign must submit a written cancellation request to TaskHub.

11.2. Cancellation requests shall be reviewed based on the stage of campaign execution.

11.3. Where a campaign is cancelled before execution begins, TaskHub shall assess refundable amounts after accounting for any agreed, non-recoverable costs already incurred.

11.4. Where campaign activities have commenced, the Brand shall be responsible for:

• Compensation owed for completed tasker assignments.
• Approved operational expenses already incurred.
• Non-refundable third-party charges.
• Other financial commitments arising from the approved campaign.

11.5. No refund shall be issued for services or deliverables already completed and accepted, except where otherwise required by applicable law or agreed in writing.

11.6. Where TaskHub is unable to execute a campaign due to circumstances directly attributable to TaskHub, the parties shall agree on an appropriate remedy, which may include rescheduling, partial refund or another mutually agreed arrangement.

11.7. Refund requests must be submitted through TaskHub's officially designated communication channels.

11.8. TaskHub reserves the right to cancel or suspend a campaign where the Brand violates this Agreement or applicable laws.

12. CAMPAIGN PERFORMANCE AND REPORTING

12.1. TaskHub shall provide campaign updates and reports based on the reporting arrangements agreed upon before activation.

12.2. Depending on the nature of the campaign, reports may include:

• Number of participating taskers.
• Number of completed assignments.
• Campaign activity summaries.
• Submission and completion records.
• Available engagement statistics.
• Evidence of campaign execution.
• Identified operational challenges.

12.3. TaskHub shall make reasonable efforts to ensure that reported information accurately reflects recorded campaign activities.

12.4. The Brand acknowledges that campaign results may depend on several factors, including market conditions, audience behaviour, tasker participation and the nature of the promotional activity.

12.5. TaskHub does not guarantee specific sales volumes, customer acquisition numbers, conversions, impressions, revenue, downloads or other commercial outcomes unless such guarantees are expressly stated in a separate written agreement signed by authorised representatives.

12.6. Any performance targets must be clearly defined and agreed upon before campaign commencement.

13. BRAND IDENTITY AND INTELLECTUAL PROPERTY

13.1. The Brand retains ownership of its trademarks, logos, brand identity, promotional materials and other intellectual property supplied to TaskHub.

13.2. The Brand grants TaskHub a limited, non-exclusive, royalty-free licence to use the supplied materials solely for the purpose of planning, executing, managing and reporting on the approved campaign.

13.3. TaskHub shall not use the Brand's intellectual property for unrelated commercial purposes without prior written permission.

13.4. The Brand confirms that it has the necessary rights, licences and permissions to provide and authorise the use of all submitted materials.

13.5. TaskHub retains ownership of its platform, software, systems, trademarks, branding, operational processes and proprietary materials.

13.6. Neither party may use the other party's trademarks, name or branding in unrelated advertising, endorsements or public announcements without prior written consent.

13.7. Ownership and usage rights relating to campaign content independently created by taskers shall be determined by the applicable tasker agreement, campaign brief and any additional written intellectual property arrangement.

14. CONFIDENTIALITY

14.1. Both parties agree to protect confidential information exchanged during the campaign relationship.

14.2. Confidential information may include:

• Campaign budgets and pricing arrangements.
• Business strategies and marketing plans.
• Customer and user information.
• Internal operational information.
• Unreleased promotional materials.
• Commercial agreements and partnership discussions.

14.3. Neither party shall disclose confidential information to unauthorised third parties without prior written consent, except where disclosure is required by law.

14.4. TaskHub and the Brand shall ensure that their employees, representatives and authorised contractors who access confidential information are subject to appropriate confidentiality obligations.

14.5. These confidentiality obligations shall continue after the campaign ends.

15. DATA PROTECTION AND PRIVACY

15.1. Both parties shall comply with applicable data protection and privacy laws, including the Nigeria Data Protection Act 2023 and applicable regulations.

15.2. The Brand shall not request, collect, access, store or process personal information belonging to TaskHub users or taskers without an appropriate lawful basis and necessary authorisation.

15.3. TaskHub shall only share participant information where necessary for approved campaign execution and in accordance with applicable privacy requirements.

15.4. The Brand shall not sell, disclose, misuse or transfer tasker or user information obtained through a campaign to unauthorised third parties.

15.5. The Brand shall promptly notify TaskHub of any suspected unauthorised access, disclosure, misuse or security incident involving campaign-related personal information.

15.6. Any additional data-processing arrangement required for a campaign may be documented in a separate Data Processing Agreement.

16. PROHIBITED BRAND ACTIVITIES

The Brand shall not use TaskHub for activities that:

16.1. Violate applicable Nigerian laws or regulations.

16.2. Promote fraudulent schemes, scams or deceptive business practices.

16.3. Encourage taskers to provide false reviews, fake testimonials or misleading engagement.

16.4. Involve unauthorised collection of personal or financial information.

16.5. Promote hate speech, harassment, discrimination or violence.

16.6. Involve unauthorised financial solicitation or unlawful investment activities.

16.7. Promote illegal goods, services or restricted products.

16.8. Attempt to bypass TaskHub's approved campaign procedures or payment arrangements.

16.9. Damage TaskHub's reputation or compromise the safety and welfare of its users and taskers.

16.10. Involve any activity that TaskHub reasonably considers harmful to its platform, users, taskers or business interests.

TaskHub reserves the right to reject, suspend or terminate any campaign found to violate these provisions.

17. INDEPENDENT RELATIONSHIP OF THE PARTIES

17.1. This Agreement does not establish an employment relationship, joint venture, partnership, agency or legal representation between TaskHub and the Brand.

17.2. TaskHub acts as a platform and campaign coordination service provider.

17.3. Participation in a campaign does not automatically make a tasker an employee, agent or representative of the Brand.

17.4. The Brand shall not represent itself as having authority to make commitments on behalf of TaskHub.

17.5. Neither party may enter into financial or contractual obligations on behalf of the other without prior written authorisation.

18. LIMITATION OF LIABILITY

18.1. TaskHub shall exercise reasonable care in coordinating and facilitating approved campaigns.

18.2. TaskHub shall not be liable for indirect, incidental, special or consequential losses, including loss of anticipated profits, business opportunities or expected commercial benefits, to the extent permitted by applicable law.

18.3. TaskHub shall not be responsible for inaccurate information, misleading product claims or unlawful materials supplied by the Brand.

18.4. TaskHub shall not guarantee the commercial success of any campaign.

18.5. TaskHub shall not be liable for independent actions, misconduct or failures of third parties, including taskers, payment providers and other external service providers, except to the extent that liability arises from TaskHub's own breach or negligence under applicable law.

18.6. Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited.

19. INDEMNIFICATION

19.1. The Brand agrees to indemnify and hold TaskHub, its founders, directors, employees, representatives and authorised partners harmless against reasonable third-party claims, losses, liabilities, damages and expenses arising from:

• False, misleading or unlawful information supplied by the Brand.
• Infringement of third-party intellectual property rights by Brand-supplied materials.
• The Brand's violation of applicable laws.
• The Brand's breach of this Agreement.
• Claims arising from the Brand's products, services or promotional representations.

19.2. This indemnity shall not apply to the extent that a claim results from TaskHub's own negligence, wilful misconduct or breach of applicable law.

20. SUSPENSION AND TERMINATION

20.1. TaskHub reserves the right to suspend or terminate a campaign where:

• The Brand breaches these Terms and Conditions.
• The Brand provides false or misleading information.
• The Brand fails to meet agreed payment obligations.
• The campaign involves unlawful or prohibited activities.
• The Brand engages in conduct that threatens the safety or welfare of taskers.
• Continuing the campaign creates a material legal, operational or reputational risk for TaskHub.

20.2. Where reasonably practicable, TaskHub shall notify the Brand of the reason for suspension and provide an opportunity to resolve the issue.

20.3. TaskHub may terminate a campaign immediately where necessary to address serious legal, safety, fraud or compliance concerns.

20.4. Termination shall not remove any payment obligations or liabilities that accrued before termination.

20.5. The parties shall cooperate to settle outstanding financial obligations and address any incomplete campaign deliverables.

21. FORCE MAJEURE

21.1. Neither party shall be held responsible for delays or failures resulting from circumstances beyond its reasonable control.

21.2. Such circumstances may include:

• Natural disasters.
• Government restrictions or regulatory changes.
• Civil unrest or security emergencies.
• Major internet or telecommunications disruptions.
• Payment infrastructure failures.
• Significant third-party service outages.
• Other unforeseen events beyond reasonable control.

21.3. The affected party shall notify the other party as soon as reasonably practicable.

21.4. Both parties shall make reasonable efforts to minimise the impact of such events and agree on appropriate adjustments to the campaign.

22. DISPUTE RESOLUTION

22.1. Any dispute arising from this Agreement shall initially be addressed through good-faith discussions between the Brand and TaskHub.

22.2. Either party may submit a written complaint or dispute notice through the officially designated communication channels.

22.3. The parties shall make reasonable efforts to resolve the dispute amicably within fourteen (14) business days of receiving the written notice.

22.4. Where an amicable resolution cannot be achieved, the parties may pursue mediation or other appropriate dispute resolution procedures.

22.5. Nothing in this clause prevents either party from seeking urgent legal relief where necessary.

23. GOVERNING LAW

23.1. This Agreement shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

23.2. Any legal proceedings arising from this Agreement shall be brought before a court of competent jurisdiction in Nigeria.

24. AMENDMENTS AND UPDATES

24.1. TaskHub reserves the right to review and update these Terms and Conditions where necessary to reflect changes in its services, operational requirements, business practices or applicable laws.

24.2. Material changes affecting an ongoing campaign shall be communicated to the Brand.

24.3. Where a material change requires the Brand's renewed consent, TaskHub shall obtain such consent before applying the change to the affected campaign.

24.4. The version of the Agreement accepted by the Brand shall remain applicable to the campaign unless a revised version is expressly accepted or otherwise lawfully applies.

25. ENTIRE AGREEMENT

25.1. These Terms and Conditions, together with the approved campaign brief, pricing arrangement and any additional written agreements, constitute the understanding between TaskHub and the Brand concerning the campaign.

25.2. Where a campaign-specific written agreement conflicts with these general Terms and Conditions, the campaign-specific agreement shall prevail only to the extent of the specific conflict, provided it is signed or expressly approved by authorised representatives of both parties.

25.3. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.

26. BRAND ACCEPTANCE AND DECLARATION

By accepting these Terms and Conditions, the Brand confirms and declares that:

1. It has read and understood all provisions of this Agreement.
2. It has the legal authority to enter into this Agreement on behalf of the business, organisation or entity it represents.
3. All information and materials supplied to TaskHub are accurate and lawful.
4. It understands its financial obligations and agrees to the applicable campaign payment arrangements.
5. It agrees to comply with TaskHub's campaign procedures and operational requirements.
6. It understands that campaign activation is subject to TaskHub's approval.
7. It agrees to respect the rights, safety, privacy and welfare of all participating taskers.
8. It accepts responsibility for its products, services, advertising claims and supplied promotional materials.
9. It agrees to be legally bound by these Terms and Conditions upon acceptance.

I confirm that I am authorised to accept this Agreement on behalf of the Brand.

I have read, understood and agree to the TaskHub Brand Campaign Terms and Conditions.

I acknowledge that submitting this acceptance constitutes my agreement to comply with these Terms and Conditions.

TASKHUB

Making Everyday Tasks Easier. Creating Opportunities.

Official Platform: TaskHub

Document Classification: Brand Partnership & Campaign Agreement

Version: 1.0 | 2026